Rock Spring Water Customers

Rock spring water company is susceptible to contamination by pathogenic protozoans like guardians and cryptosporidium, which represents an increased risk to public health.

Do not drink the water without boiling it first.

After the recent rain, our well changed from being a pumped we’ll to an artesian well, and the creek adjacent to the well flooded into  the well area at the same time. Because of the danger of surface water entering our well, and bringing pathogens such as the ones mentioned above, we are treating our water as an unfiltered surface water source, that is, using a much higher level of chlorine tha we normally do to protect your health. As the water recedes, we will attempt to rehabilitate our well. This can not happen until the water level goes down. As there has been a lot of rain, it may be a while before this can happen.

We will inform you when you no longer need to boil your water.

8-23-18    Boil water lifted

We are pleased to report that the problem has been corrected and that it is no longer necessary to boil your water before using.

We apologize for any inconvenience and thank you for your patience.

We do expect to continue to run our disinfectant (chlorine) above or normal levels, but within the safe limits, and you may notice this.  DEP will continue to assist us until changes are made which will prevent the problem from re-occurring.

The water level in our well had risen so much that our well was discharging water out of the top, especially when we weren't using the water.  This filled a pit adjacent to the well, and the pipes which directed the discharge down had one end submerged in this discharge water, creating something called a cross-connection between the ground water and the potentially contaminated pit water. Surface water carries more types of contamination than ground water, so we asked you to boil your water for your safety.